FAQ's

Got questions? We’ve got you. Here’s the lowdown on our shades, sizing and everything in between.

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Frequently Asked Questions

Sun protection

Do babies really need sunglasses?

Little eyes need sun protection too. UV exposure can damage the eyes, so a well-fitting pair of sunnies can be a helpful part of your baby’s sun-safe kit. Team them with shade, a sun-safe hat and protective clothing.

Do BukiBaby sunglasses provide UV protection?

Yes! Our UV400 lenses block 99-100% of harmful UVA and UVB rays through the lenses. They’re also rated Category 3, offering high protection against sun glare.

What is the difference between UV protection and polarisation?

Polarisation reduces glare, while the lens’s UV protection helps filter UV rays. Polarised lenses help reduce reflected glare from surfaces like water. That makes them a handy addition to days at the beach, the park and everywhere in between. 

Do BukiBaby sunglasses meet Australian standards?

Yes. Our sunglasses are tested in Australia by ARPANSA (Australian Government's primary authority on radiation protection and nuclear safety). BukiBaby lenses meet the light and UV transmission requirements for Category 3 UV protection under AS/NZS 1067:2016.

Fit & Sizing

What ages do BukiBaby Sunglasses cater to?

We’ve got shades for babies and bigger kids. Age ranges are a guide, not a one-size-fits-all rule. Check the measurements in our size guide and the listing for your chosen style. 

  • Baby: approximately 0–2 years
  • Little Kids: approximately 2–4 years
  • Big Kids: approximately 4+ years

Some styles differ: Baby Hype Shades, for example, are designed for newborns to approximately 18 months.

Can newborns wear BukiBaby sunglasses?

Yes. Our baby styles are designed to be worn from birth, but every little face is different. Check the measurements and choose a fit that sits comfortably.

How to I stop my little one from pulling their sunglasses off?

BukiBaby frames are super lightweight and sized for comfort, making them the most likely to stay put, but sunglasses are a new concept to your little one, so an adjustment period to get used to them is totally normal. Here's a few tips to try:

  • Introduce sunglasses when they will actually provide your little one some relief from glare or bright light (not indoors). 
  • Let your little one see you wearing your sunnies too. 
  • Distract them by placing a toy or food in their hands at the same time - after a minute or so, they'll forget they're even on! 
  • Try the fit with and without the adjustable strap. Some babies prefer without. 
  • Pair with a headband or hat 
  • Make a fuss of how awesome they look

It can take a little practice, but keep it low-pressure and persevere! The earlier in life they get used to wearing UV safe sunglasses, the better. 

Will they actually stay on my baby’s face?

We’ve designed our Baby shades with a smaller nose bridge and shorter arms to accommodate the best fit for little faces. The adjustable strap adds extra security. Fit can vary from child to child.

Do the sunglasses come with a strap?

Every pair in our Baby range comes with a free adjustable clip-on head strap to help keep those shades in place. If you require a strap for a bigger style, add our Anti-Slip Grip Kit to your cart. Keep an eye on your little one while they’re wearing their sunglasses or strap, and remove them before sleep.

The Shades

Are BukiBaby shades flexible and child-safe?

Yes! Our frames are BPA-free, flexible, and ready for life with little adventurers. Our polarised lenses are shatterproof. 

How do I look after the sunglasses?

Pop the shades into the free travel case when they’re not wearing them to keep them in the best condition. Use the supplied buffing cloth or soft case to gently remove smudges on the go. For bigger messes, rinse off any grit off with fresh water, then gently clean with dishsoap and a soft cloth. 

What happens if the sunglasses break?

Our 12-Month Break-Free Guarantee covers breakage within 12 months of the original purchase. Email us your dated proof of purchase, clear photos and a short explanation of what happened. Once your claim is approved, we’ll arrange a replacement. T&C's apply

Orders and delivery

How long does it take to process my order?

Orders are generally processed within 1–4 business days after your order confirmation email. That’s processing time, not a delivery estimate. Once your order ships, we’ll send you a shipping confirmation with tracking details.

How can I track my order?

Your shipping confirmation email will include a tracking number. Please allow up to 48 hours for tracking information to become available.

Do you ship internationally?

Yes. Enter your delivery address at checkout to see the available shipping options and costs. International orders may be subject to import duties or taxes

Can I return or exchange my order if I change my mind?

Our change-of-mind policy offers an exchange or store credit for eligible returns within 14 days. Items must be unused and undamaged, in their original condition, with all packaging and accessories. Return postage is paid by the customer. A size change is considered a change-of-mind return. Contact us before sending anything back and we’ll assist you. 

What if my order arrives damaged, faulty or incorrect?

We’re here to help. Email info@bukibaby.com with your order number, a description of the issue and photos if relevant. Your rights under Australian Consumer Law apply in addition to our store policies.

Get in touch

Still have a question? We're here to help. 

Email info@bukibaby.com or click the link below to contact us